What is offered

PURPOSE:

This position is responsible for analysing, vetting and processing claims to the satisfaction of clients in accordance with policy terms and conditions.

PRIMARY RESPONSIBILITIES:

• Processing claims which includes making follow ups on claims documentation, service providers, reports, payments and checking premium status;
• Investigating potentially fraudulent claims in liaison with the appointed service providers handling the claim;
• Building relationships with loss adjusters, forensic accountants and solicitors as well as legal claims professionals;
• Continually updating and reviewing of reserves;
• Settling claims which includes preparation and issuance of discharge vouchers, issuing release letters and making payments;
• Proposing risk improvement recommendations to BDD;
• Reviewing reserves and preparing claims reports;
• Reducing cost through discount negotiation;
• Appointing service providers including motor assessors, doctors, loss adjustors;
• Coordinating salvage disposal process liaising with both internal and external stakeholders to maximize shareholder’s value;
• Debiting of salvage payments and liaising with finance department for receipting;
• Responsible for motor vehicle’s original documents received from clients and safe keeping in the safe.
• Participating in company CSR and brand building activities in liaison with other departments.
• Adhering to legal requirements, industry regulations and customer quality standards set by the company.

PERSON SPECIFICATIONS

Academic Qualifications

• Bachelor’s degree in Commerce/business or an equivalent.

Professional Qualifications

• Diploma in Insurance
• Diploma /Certificate in Electronics will be an added advantage

 Experience

• At least 3 years relevant experience

Skills and Attributes

• Ability to work under pressure and meet strict deadlines
• Interpersonal and Communication skills
• Analytical skills

If you wish to apply for this position, please email your application with a detailed CV to recruitment@apollo.co.ke on or before 15th January 2017.

Benefits at Glance